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2ManyStores STORE POLICIES & TERMS AND CONDITIONS
Thank you for shopping with 2ManyStores. We appreciate your business! We want to make sure that you have a great & rewarding experience during shopping & after, while you are evaluating and enjoying the products you have purchased. As always, there are terms & conditions while purchasing with 2ManyStores.
All customers are required to agree and abide with our store policies, privacy policy, & terms of use when placing an order. Thank you!
10 Day Warranty:
We are pleased to offer a 10 day warranty on all our items. If you are not satisfied with your purchase and believe the item you received is not as described, please notify us immediately! We’d love the opportunity to fix the issue for you. Depending on our current inventory, a refund for the item or an exchange will be offered. The buyer will be responsible for all shipping charges unless there was an mistake on our part. In that case, we will pay for the shipping.
GENERAL POLICIES
*5% Sales Tax will be added to your total amount if you are a resident of Virginia. This is a law and cannot be avoided by both parties.
*Payment must be approved and not "pending" for us to ship your item. You will receive a confirmation e-mail when your payment goes through.
*We reserve the right to hold shipments up to 3 days for any suspicious orders for payment verification.
*Payments made by Credit Card through Stripe must pass all security risks before your order is shipped. Please make sure your billing address & shipping address match when placing an order with us.
RETURNS/REFUNDS/EXCHANGES
ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE. CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING CHARGES TO AND FROM OUR FACILITY. WE DO NOT REFUND ANY SHIPPING COSTS. THERE ARE NO EXCEPTIONS.
*We will not refund any shipping charges. Please note that only the price of the purchase is refundable. Customers are responsible for any shipping or handling fees for the item. We do offer free shipping, which means we're covering the shipping costs on behalf of the buyer. This applies to customers who decide to keep their item indefinitely. But if the customer insists on a refund, the shipping cost will be deducted from the refund.
*Damaged Items claims have to be made within 3 days of delivery or claims will be voided.
*Returned / Exchanged items must be in original condition, include all: accessories, packaging materials, & manuals.
*2ManyStores is not responsible for return shipping cost. Customer is responsible to ship the item back to us for returns. If there has been an error on our part, we will take responsibility for shipping cost in the event of an exchange.
*If a customer decides to exchange an item, he/she will be responsible for shipping costs, including shipping the unwanted item back to us and shipping out the exchanged item to the customer.
*We cannot control defects but in case of any, we will take all efforts to resolve the issue in a timely manner. Please e-mail us to notify us of a damaged/defective item and request return instructions.
*We must be informed if the item is defective within 3 days upon delivery.
*If a refund is requested, we will issue it within 1-3 business days once we receive the item(s) in question. Please allow your bank/credit card company 1-2 weeks to process the funds back to your account.
*No refunds will be issued for returns without all the original packaging, manuals, and accessories.
*In order for us to process the refund/exchange, the serial # on the item, must match, otherwise we do not accept the return and the customer is responsible for the shipping cost to resend the item back to them. Returns must be in the exact condition.
*Items being sold "AS IS" are not eligible for refunds or exchanges.
SHIPPING
*IF FREE SHIPPING is offered to U.S. Residents but the customer decides to return the item, 2ManyStores must be reimbursed for the shipping cost to ship the item to the customer. THERE ARE NO EXCEPTIONS!
*Once payment has been cleared, item(s) will be shipped that same business day or the next business day after.
*All of our items are shipped USPS, UPS, or FedEx with a tracking number, unless noted. If we do not send you an e-mail and/or you do not see the tracking number on your order status, please contact us.
*If the package is sent to an undeliverable address and/or the buyer has moved, the buyer must reimburse 2ManyStores for the shipping charges. If they want us to send it back to them, they will need to pay for both shipping charges: Shipping to an undeliverable address and shipping it back to them at the right address. These payments will be deducted from the refund if the buyer chooses a refund instead.
*Any fees -- such as: Taxes, Duties, or Brokerage fees for items shipped outside the US is the buyer's full responsibility.
*In case the item is not in stock at the time of the order and doesn't ship within the next business day, we will automatically cancel & refund the order.
*We are not responsible for any lost packages that are being returned to us. It is the customer's responsibility to ship the item back to use safe & securely. We must be notified by e-mail upon returning an item.
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